Help Center & Customer Service

We're here to help. Find answers, contact our support team, or explore our guides.

How Can We Help You?

Live Chatbot

Get instant help 24/7

Available Now

Email Support

Send detailed inquiries

noblehomeconst.ph@gmail.com

Call Us

Speak with our team

09922394563

(02) 8822-1295

Frequently Asked Questions

How do I place an order for furniture?

What payment methods do you accept?

What if my furniture arrives damaged?

How do I create an account?

Do you sell imported furniture from China?

Can my account be suspended or banned?

What is your return and refund policy?

How long does delivery take?

Step-by-Step Guides

1

How to Order

  1. Browse furniture catalog
  2. Add items to your cart
  3. Enter delivery address
  4. choose payment method
  5. Wait for delivery confirmation
2

Payment Process

  1. verifying order
  2. Transfer exact amount
  3. check payment
  4. Include account name used
  5. Wait for verification
  6. Delivery gets scheduled
3

Account Setup

  1. Click Register/Sign Up
  2. Use email or Google login
  3. Fill required information
  4. Verify your account
  5. Add delivery address
  6. Start shopping furniture
4

Track Your Order

  1. Log in to your account
  2. Go to "My Orders"
  3. View order status
  4. Get tracking number
  5. Check delivery updates
  6. Contact support if needed
5

Update Profile

  1. Log in to your account
  2. Click "My Account" or Profile
  3. Verified the account
  4. Update delivery address

! Important Notes

  • Delivery by NobleHome Delivery Services
  • Some products are imported from China
  • Replacement available for damaged items
  • Account security is our priority
  • All prices include applicable taxes

Response Times

  • Chatbot: Instant response
  • Email support: Within 24 hours
  • Damage reports: Same day response